CVE-2026-40498
FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can access diagnostic and system tools that should be restricted to administrators. The /system/cron endpoint relies on a static MD5 hash derived from the APP_KEY, which is exposed in the response and logs. Accessing these endpoints reveals sensitive server information (Full Path Disclosure), process IDs, and allows for Resource Exhaustion (DoS) by triggering heavy background tasks repeatedly without any rate limiting. The cron hash is generated using md5(APP_KEY . 'web_cron_hash'). Since this hash is often transmitted via GET requests, it is susceptible to exposure in server logs, browser history, and proxy logs. Furthermore, the lack of rate limiting on these endpoints allows for automated resource exhaustion (DoS) and brute-force attempts. Version 1.8.213 fixes the issue.
INFO
Published Date :
April 21, 2026, 4:16 p.m.
Last Modified :
April 21, 2026, 4:20 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2026-40498
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 4.0 | HIGH | [email protected] |
Solution
- Update FreeScout to version 1.8.213.
- Restrict access to diagnostic and system tools.
- Monitor server logs for suspicious activity.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-40498.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-40498 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-40498
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-40498 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-40498 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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New CVE Received by [email protected]
Apr. 21, 2026
Action Type Old Value New Value Added Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can access diagnostic and system tools that should be restricted to administrators. The /system/cron endpoint relies on a static MD5 hash derived from the APP_KEY, which is exposed in the response and logs. Accessing these endpoints reveals sensitive server information (Full Path Disclosure), process IDs, and allows for Resource Exhaustion (DoS) by triggering heavy background tasks repeatedly without any rate limiting. The cron hash is generated using md5(APP_KEY . 'web_cron_hash'). Since this hash is often transmitted via GET requests, it is susceptible to exposure in server logs, browser history, and proxy logs. Furthermore, the lack of rate limiting on these endpoints allows for automated resource exhaustion (DoS) and brute-force attempts. Version 1.8.213 fixes the issue. Added CVSS V4.0 AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Added CWE CWE-200 Added CWE CWE-284 Added CWE CWE-770 Added Reference https://github.com/freescout-help-desk/freescout/commit/b1d6c2c601a6ec3626ab13e679607b5084dfbd38 Added Reference https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213 Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-5jw5-q9j7-4rxc